The Mint Consultancy Refund Policy

1. Introduction

At The Mint Consultancy, we want you to be satisfied with our services. If you're not happy, you may be eligible for a refund. Here’s how it works:

2. Who Can Get a Refund?

• You can request a refund within 15 days of purchase.
• If we haven’t fully delivered the service or you haven’t used it, you may qualify.
• Before requesting a refund, please contact our support team—we may be able to resolve your issue.
• You must provide details about your purchase and the reason for the refund request.

3. What’s Not Refundable?

• Services that are already completed and delivered.
• Custom or personalized services that have started.
• Subscription services after the first 15 days.
• Special deals and discounted services.

4. How to Request a Refund

• Send an email to info@themintconsultancy.online with the subject "Refund Request."
• Include your order details, the reason for the refund, and any necessary proof.
• We will review your request and respond within 5-7 business days.

5. Refund Processing Time

• If approved, refunds take 7-10 business days to process.
• The refund will be credited to the same payment method used for the purchase.
• Any transaction fees may be deducted from your refund.

6. Need Help?

If you have any questions, feel free to contact us:

• Email: info@themintconsultancy.online
• Phone: +91 8171010113
• Support Hours: Monday - Friday, 10 AM to 6 PM (IST)
• Office Address: 415, Ansal Sumanglam Building, Hapur Rd, RDC, Block 1, P & T Colony, Raj Nagar, Ghaziabad, Uttar Pradesh 201002

We appreciate your trust in The Mint Consultancy and are committed to providing the best service possible.